NEWS

Paessler launches PRTG Node-REDConnector

Opens up a new dimension of monitoring for IoT environments.

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NEWS

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.

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NEWS

Delivering cloud business insights

Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.

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VIDEO

AppDynamics Transform 2020 Virtual Conference

AppDynamics Transform is a one-day virtual event that brings together technologists and thought leaders from disruptive companies at the intersection of application performance monitoring (APM), AI, cloud, and machine learning.

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NEWS

Spreadsheets still being used to track IT assets

Ivanti has released survey results highlighting the challenges faced by IT organisations when it comes to aligning their IT Service Management (ITSM) and IT Asset Management (ITAM) processes

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NEWS

A better end user experience for network analytics

ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based geolocation and enhanced application path tracking.

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Precursive, UK provider of the resource management and OpsTech solution, has published research...
Identity Security Cloud Standard suite and Customer Success Portfolio packages arm customers for...
Latest Now Platform update includes features that empower people to do their best work, create...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
World-leading technology company Bühler Group uses TeamViewer for remote maintenance and...
ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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