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New business metrics for Cisco Cloud Observability enable customers to significantly enhance...
World-leading technology company Bühler Group uses TeamViewer for remote maintenance and...
Aruba, a Hewlett Packard Enterprise company, has introduced Aruba ESP (Edge Services Platform),...
The solution offers a personalised IT support experience by leveraging AI and Advanced Speech...
Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue...
Netox partners with Synechron to introduce ServiceNow's AI Control Tower
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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