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Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...
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New IT platform unifies the business user experience and improves operational efficiency by...
SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.
Global Information and Communications Technology services provider, Getronics, is establishing a...
Control-M accelerates hybrid and multi-cloud application and data workflows into production with...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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