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Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus...
7/10 IT admins recognise responsibility for ensuring sustainable, environmentally friendly practice.
Introduces new and improved software-defined solutions support, AWS and Azure workload...
Hitachi Vantara’s advanced infrastructure-as-a-service (IaaS) portfolio redefines IT economics by...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
The Value Stream Management Consortium has announced the full findings of its inaugural research...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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