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SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...
Virtual Instrument has completed its acquisition of SaaS-based cloud cost, optimisation and...
Node4's report reveals a severe shortage of IT professionals in mid-market firms, primarily...
Riverbed’s Alluvio Aternity Digital Experience Management solution has given Kent Community...
PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.
Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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