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BMC has launched BMC Automated Mainframe Intelligence (AMI) Cloud, a new product portfolio to help...
Database Performance Analyzer 12.0 introduces new query performance analyser and table tuning...
Enterprises face challenges in scaling security and tackling AI threats due to talent shortages and...
Exabeam introduces AI-driven security technologies in hopes of protecting enterprises from the...
New research indicates that many UK IT leaders do not yet have comprehensive AI governance...
Paessler AG announces a partnership with Rhebo to provide joint customers with all-round monitoring...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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