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AI adoption exposes gaps in data management, with many US and Canadian firms facing challenges in...
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Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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