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End-to-end ITSM and ITOM platform powered by AI/ML

Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...

BMC Helix delivers on ServiceOps and orchestration

New functionality helps organisations manage and reduce IT complexity to gain a competitive...

HCL Technologies and NetBrain partner to help enterprises accelerate their network automation journey

HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...

Accenture acquires Faculty to enhance AI offerings

Accenture aims to expand its AI capabilities with the acquisition of UK's Faculty, an AI native...

Paessler AG acquires Swiss technology company ITPS AG

Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland,...

TeamViewer and Ivanti join forces

Ivanti Neurons for MDM to be integrated into TeamViewer’s existing Remote Monitoring and...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service