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CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of...
Elastic launches a solution to simplify AI agent development with context-driven capabilities,...
Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...
TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...
Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first...
Release extends discovery, inventory and configuration capabilities for local and remote PCs,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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