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Freshworks unveils AI Agent to improve the customer and employee experience

Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value,...

Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...

CrowdStrike launches comprehensive Falcon next-gen identity security

CrowdStrike unveils its latest identity security solution, designed to protect the full hybrid...

Crosser and Paessler partner to enable central monitoring of IT and OT

Crosser, an expert in edge analytics, integration and automation software and network monitoring...

Centreon unveils monitoring agent

Centreon recently launched its open-source, multiplatform Monitoring Agent, advancing digital...

Sun Chemical selects OpenText to improve customer service and experience with machine learning

OpenText Business Centre for SAP® digitises sales order processes to increase operational...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service