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Liberty Lake Cloud has introduced its new Vega Cloud Management Platform­ that is designed to help...
CoreView has launched Corey, an AI agent designed to support IT teams in managing Microsoft 365...
Dynatrace surpasses $1 billion in AWS Marketplace sales, enhancing AI observability and cloud...
Arqit introduces Encryption Intelligence, targeting efficient migration to post-quantum...
VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...
Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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