Digitalisation World

Sorry, there is no news to show.

Service desk data under valued

Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...

AI: moving from experimentation to organisational integration

AI is universally deployed but full integration remains rare. This report examines the barriers and...

Indurex launches AI platform to unify industrial safety and cybersecurity

Indurex launches with a mission to unite process safety and cybersecurity, offering real-time...

Closing the gap between data and insight with Alteryx and Google Cloud

Alteryx expands its partnership with Google Cloud to simplify analytics workflows and support...

Acquisition accelerates industrial digital transformation

AVEVA, a global leader in industrial software, and OSIsoft, a global leader in real-time industrial...

Snow Software and BMC expand partnership

Together the companies will support IT leaders with digital transformation and hybrid work...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

IT Management + Service