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Red Cactus and Tollring launch AI conversation analytics to support CRM integration across over 200...
The first NetOps console server with both Smart Out-of-Band management and advanced automation...
Release extends discovery, inventory and configuration capabilities for local and remote PCs,...
Samsung Ads introduces TotalView to unify and enhance ad reach across linear and streaming TV...
Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...
New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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