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BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...
Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and...
New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...
Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal...
HCL to transform the end-user experience and IT operations for Aperam through best-in-class...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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