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The European tweaks to the CSDS Directive drive SMEs towards more sustainable digital practices,...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year...
Pearson and Deloitte partner to deliver AI-enhanced learning solutions for talent and workforce...
Arqit introduces Encryption Intelligence, targeting efficient migration to post-quantum...
Digital.ai has expanded its strategic partnership with Scaled Agile. The newly expanded partnership...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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