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Park Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.
New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates...
Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences...
Zscaler expands its footprint in EMEA with a new London headquarters, boosting its growth strategy...
Evolution of Kaseya VSA unifies management of rapidly expanding network of connected devices into...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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