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Tray.ai launches ITSM Agent

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...

Westcon to supply ExtremeCloud IQ

Global technology distributor will supply Extreme Networks’ cloud networking management solution...

Adeptia's self-managed data automation: meeting compliance head-on

Adeptia introduces self-managed deployment options for Connect platform, enhancing data control and...

IT teams resolving incidents up to 63 percent faster than before COVID-19 pandemic

IT in “hyper-care” mode to meet unprecedented digital demand.

Quest introduces KACE offerings

New KACE Systems Deployment Appliance (SDA) 7.0 provides broader scope of endpoint management...

ServiceNow enables better experiences

As distributed work models become the norm, businesses need to respond quickly and effectively to...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service