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ConnectWise 'raises the bar'

Software leader for IT service providers also announced new partnerships, product integrations and...

The rising risks of shadow AI in the workplace

An exploration into the rising use of unauthorised AI tools by employees, posing significant...

GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...

Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

Better IT infrastructure management across hybrid cloud environments

Upgraded product line simplifies the management of virtual resources and reduces infrastructure...

Unifying automation across hybrid cloud management

Red Hat Ansible Tower 3.4 introduces new workflow features, security standards, designed for...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service