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Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...
Zero Networks revamps its partner programme to foster channel-first growth and align security...
BMC has launched BMC Automated Mainframe Intelligence (AMI) Cloud, a new product portfolio to help...
Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland,...
Pure Storage, now Everpure, expands into cloud data management with the acquisition of 1touch,...
Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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