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Report highlights VSM value

The Value Stream Management Consortium has announced the full findings of its inaugural research...

Monitoring and dispatch services focus on distributed IT

New service offers remote monitoring, troubleshooting, and on-site, next-business-day remediation,...

Beware digital fragmentation

Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time...

The future of private cloud: Broadcom's customer-focused evolution

Broadcom’s changes to the VMware Cloud Service Provider ecosystem reflect a more selective...

COMPAREX launches SAM2GO NextGen

COMPAREX SAM2GO NextGen helps organisations discover, obtain, manage and optimise their SaaS...

KnowBe4 appoints Alex Callihan as chief technology officer

KnowBe4 has appointed Alex Callihan as Chief Technology Officer, with related leadership updates.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service