NEWS

Riverbed launches Alluvio IQ Unified Observability Service

New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by today’s complex IT environments, resource constraints, and data silos through AI and machine learning.

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NEWS

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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NEWS

Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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BLOG

Boosting value of DataOps through enhanced monitoring

By Thibaut Gourdel, Technical Product Marketing Manager, Talend.

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VIDEO

Sports broadcaster wins with New Relic

Craig McLean, VP of Engineering at DAZN Group, a global sports entertainment platform, explains the importance of observability to the company as it delivers an over-the-top streaming service to millions of subscribers across the globe.

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Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change...
Senior executives say VSM puts organizations ahead in digital transformation and innovation.
To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and...
On average, only 48% of digital initiatives meet or exceed business outcome targets, according to...
ManageEngine has launched RMM Central, a new unified remote monitoring and management solution for...
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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