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PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.
Lenovo appoints Tikiri Wanduragala as the new Technology Leader for its UKI business, with a focus...
LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...
Introduces new and improved software-defined solutions support, AWS and Azure workload...
BMC is working with financial institutions to support mainframe modernisation, workflow...
Node4 has launched an AI-driven Financial Operations (FinOps) solution designed to help UK...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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