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More than a quarter of decision-makers, managers and engineers working in asset management roles in...
Calitii, under Synechron, becomes a ServiceNow Elite Partner, reflecting its prowess in AI-driven...
Cohesity and ServiceNow introduce solutions to support resilient and recoverable AI agent...
Red Cactus and Tollring launch AI conversation analytics to support CRM integration across over 200...
Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.
Motive launches an integrated AI analytics platform designed to transform decision-making and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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