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IT operations management updates bring new and expanded Azure support, helping tech pros better...
Kaseya continues its momentum after the announcement of several new capabilities at its sold-out...
Senior executives say VSM puts organizations ahead in digital transformation and innovation.
World-leading technology company Bühler Group uses TeamViewer for remote maintenance and...
OpenText Business Centre for SAP® digitises sales order processes to increase operational...
CompTIA unveils an updated Linux+ certification exam, emphasizing AI, automation, cybersecurity,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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