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Hitachi Vantara says that USU, one of Europe’s largest vendors of IT and knowledge management...
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Celonis and Fujitsu use process intelligence to support business operations, with reported cost and...
Flare introduces Foretrace, providing employees with tools to help monitor and address personal...
Skill shortages are stifling innovation in IT, with firms focusing on talent acquisition and...
Proton has launched Proton Workspace, a suite of business productivity tools, alongside Proton...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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