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UK businesses focus on AI pricing strategies, but struggle with outdated billing systems.
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Hitachi Vantara says that USU, one of Europe’s largest vendors of IT and knowledge management...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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