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Fluke Corporation introduces AI-driven enhancements to eMaint CMMS/EAM, aimed at streamlining...
Rapid7 partners with ARMO to expand cloud and application runtime security as part of exposure...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Businesses are embracing AI despite data concerns, highlighting a need for strong infrastructure...
Companion.energy announces new funding to enhance its services and expand its reach across Europe.
KnowBe4 appoints Kelly Morgan as Chief Customer Officer to enhance global customer success and risk...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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