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UK firms shift from AI experimentation to operational integration, enhancing project efficiency and...
BMC introduces AI enhancements to its Control-M and AMI portfolios, supporting workflow automation...
Integration of Edwin AI with IBM watsonx and Red Hat Ansible Automation Platform aims to unlock...
Every year, SysAdmin Day is a time to celebrate and recognise the hard work system administrators...
The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer...
Wasabi Technologies expands its cloud storage footprint by acquiring Seagate's Lyve Cloud division,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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