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CIOs and CTOs struggle with multiple vendor model

IT leaders seek to consolidate support and services into a single vendor to achieve greater...

Extreme Networks unveils ExtremeCloud IQ

Extreme Networks has introduced ExtremeCloud™ IQ, said to be the industry’s first end-to-end...

Cloudhouse brings advanced IT governance to ServiceNow users with strategic partnership

Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business...

Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

HCL Technologies and NetBrain partner to help enterprises accelerate their network automation journey

HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...

Telia taps ServiceNow

ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service