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Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...

Pluribus updates Netviso ONE

Netvisor ONE OS and Adaptive Cloud Fabric™now available on a wide range of Broadcom Tomahawk 2-...

Porsche Informatik selects Dynatrace to drive software innovation

All-in-one platform accelerates time to market through instant answers to improve application...

Research highlights IT's biggest challenges

7/10 IT admins recognise responsibility for ensuring sustainable, environmentally friendly practice.

Virtual Instruments becomes Virtana - transforming IT operations

Virtual Instruments has become Virtana, a company focused on providing customers with the...

Selector adds full-stack capabilities

Summer release offers insights into network health from devices and interfaces to infrastructure,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service