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Getronics establishes Global Service Center in South Carolina

Global Information and Communications Technology services provider, Getronics, is establishing a...

Dynatrace doubles the scalability of its Software Intelligence Platform

Support for 50k hosts and cross-cluster distributed tracing, analytics, and management deliver...

Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...

IT teams resolving incidents up to 63 percent faster than before COVID-19 pandemic

IT in “hyper-care” mode to meet unprecedented digital demand.

Automation, analytics and multi-cloud 'advancements'

A10 Networks has introduced major advancements to its Thunder Application Delivery Controllers...

Europe advances industrial resilience through digital transformation

Exploring Europe's potential for industrial transformation through investments and enhanced...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service