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39% of employees who use business applications daily spend up to 30 minutes a day looking for...
Derive transforms its platform, adding Governance and Operations modules to enhance cyber risk...
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
Creates 300 Dublin-based jobs.
SUSE achieves Leader status in Gartner's Magic Quadrant, showcasing its strategic strengths in...
Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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