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Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
Netcompany’s PULSE AI technology is being used in a partnership with a UK cycling team to support...
Looks to increase company’s Indian employee base by at least 25 percent this year further...
The Danish electric utility distribution company Thy-Mors Energi Elnet has received great help from...
Spirent introduces Spirent Luma, an AI solution enhancing network testing with automated...
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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