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All SAP customers can now enable industry leading observability for their SAP infrastructure,...
AI is increasingly being integrated into shared services, with organisations exploring its...
Westcon-Comstor has been certified as a workplace in 25 countries following positive employee...
AI-powered platform offers contextual and actionable recommendations based on identified...
Forescout and Netskope partner to provide integrated Zero Trust security solutions, focusing on...
Refining network monitoring vital in optimising performance but cost issues remain.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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