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92% of IT decision-makers believe ITSM implementers fail customers

Research shows implementers tied to vendors sell too many licences or wrong software to customers...

DORA metrics accelerate the mainframe DevOps journey

New enhancements include Venafi integration for better security controls.

Dynatrace paves the way to the autonomous cloud with Keptn

Open source control plane simplifies IT’s journey to NoOps for cloud native environments.

Zscaler opens new european headquarters in London

Zscaler expands its footprint in EMEA with a new London headquarters, boosting its growth strategy...

Syncro launches XMM Unified IT and Security Management Platform

Platform for MSPs simplifies IT management, strengthens security, and reduces tool sprawl.

Opsview launches new software monitoring platform to combat the rise of IT outages

Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service