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Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...
Gamma is one of the first users of Highlight’s Grid View.
Recent findings reveal a widening gap in the oversight of AI systems within British organisations.
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.
Luminance's latest AI platform overhaul retains negotiation history, aiming to bridge a...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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