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Tricentis introduces AI-driven test case generation for SAP environments, enhancing quality...
Smartsheet extends its AI integrations, offering enterprise teams new capabilities with Smart...
HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
Cloudsmith launches its MCP Server to seamlessly integrate AI with software development workflows.
90% of respondents in new 451 Research report say they will significantly increase investment in...
Arctic Wolf launches Aurora Exposure Management, aiming to enhance organisations’ ability to...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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