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Node4 joins Fortinet’s Engage Tech Support Partner Program

Node4 has become an Engage Tech Support Partner within Fortinet's program, strengthening its...

Unlocking the potential of Agentic AI: bridging the gap between vision and reality

Examining the adoption of agentic AI, focusing on trust and process orchestration in business...

NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...

UK businesses face major revenue losses due to network instabilities

Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...

Chronosphere unveils AI-guided troubleshooting to transform incident resolution

Chronosphere introduces innovative AI-guided solutions to enhance production incident...

USU simplifies IT service management

Hitachi Vantara says that USU, one of Europe’s largest vendors of IT and knowledge management...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service