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AI adoption exposes gaps in data management, with many US and Canadian firms facing challenges in...
WSO2 unveils a fresh focus on supporting agentic enterprises, aiming to strengthen AI deployment...
SUSE introduces a framework to evaluate digital sovereignty gaps as per the 2025 EU guidelines.
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ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based...
SnapLogic has introduced platform enhancements designed to connect AI with enterprise workflows,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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