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SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges

New capabilities integrate observability, incident response, service management, and AIautomation...

Kaseya acquires IT Glue

Company remains committed to building on vendor-agnostic, open-platform approach to support the...

Security and user efficiency focus continues

Kaseya has unveiled several new workflow integrations and product enhancements to the Kaseya IT...

Park Place Technologies acquires Inventory and Logistics Management solution

Park Place Technologies has announced the asset acquisition of a new inventory and logistics...

PagerDuty AIOps promises to transform modern operations

Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...

Resiliency remains elusive for many

71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service