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The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to...
Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...
Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
Global Information and Communications Technology services provider, Getronics, is establishing a...
The Value Stream Management Consortium has announced the full findings of its inaugural research...
Extreme Networks has introduced ExtremeCloud™ IQ, said to be the industry’s first end-to-end...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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