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Worldwide AI spending is set to reach $2.52 trillion by 2026, seeing significant growth in AI...
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By Mayke Nagtegaal, Messagebird.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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