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Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
Cognizant is partnering with the UK government’s TechFirst initiative to support technology...
Extensive, long-term framework agreement with eight-figure total volume.
Sophos introduces Workspace Protection, providing security for hybrid work environments and...
Rackspace Technology partners with Dell Medical School to pioneer a distinguished healthcare IT...
BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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