Digitalisation World

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Converting tech budgets into business value: the 2026 outlook

Apptio's 2026 Technology Investment Management Report finds that organisations manage increasing...

Unified observability a key productivity and CX driver

A new survey from leading market research firm IDC reveals that a unified view of digital...

Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

Westcon-Comstor achieves Great Place to Work certification

Westcon-Comstor has been certified as a workplace in 25 countries following positive employee...

Encryption: A cornerstone in modern data protection

The annual survey underscores the growing role of encryption in safeguarding data amidst evolving...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service