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Akamai Technologies partners with Visa to strengthen identity and fraud controls in AI-driven...
A case study outlining ICS Cool Energy’s approach to addressing a cooling failure at a London...
Cognizant is set to acquire 3Cloud, enhancing its Azure and AI capabilities for enterprise AI...
Capita is expanding its partnership with Multiverse to train 250 additional employees in AI skills,...
Elida Beauty partners with SnapLogic to establish a modern IT environment post-spin-off, aiming to...
BMC is working with financial institutions to support mainframe modernisation, workflow...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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