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Managed services provider selects SolarWinds MSP for remote monitoring and support.
Oracle has unveiled Fusion Agentic Applications, a suite designed for outcome-driven execution in...
Exploring the widespread yet challenging adoption of AI in ITSM, and the operational hurdles...
The Data Centre Alliance announces a new Advisory Board to guide strategic initiatives in the data...
Feedonomics has introduced ACE, a solution designed to help merchants syndicate product data for...
Scality introduces ADI, a sustainable solution designed for modern AI workloads and cyber security...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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