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New research reveals overconfidence in AI security efforts among UK organisations, with many...
A new survey reveals the hidden costs of AI-generated outputs, suggesting that without proper...
Axians UK launches Theia OaaS to offer real-time visibility across IT and OT, addressing digital...
A timely intervention by CRS Technology Consultants and N-able saved a regional CPA firm from a...
AI adoption in IT is growing rapidly, yet governance remains a challenge, creating a maturity gap...
Version 1 teams up with Lincolnshire County Council for a transformative 11-year tech partnership...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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