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New solutions expand the contextual data ingested into Dynatrace, further enhancing Artificial...
Teradata introduces Enterprise AgentStack, an AI platform designed for efficient and secure...
Luminance's latest AI platform overhaul retains negotiation history, aiming to bridge a...
Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...
Snowflake announces new AI-driven platform updates and $200 million OpenAI partnership.
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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