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Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...

Unifying automation across hybrid cloud management

Red Hat Ansible Tower 3.4 introduces new workflow features, security standards, designed for...

Virtual Instruments becomes Virtana - transforming IT operations

Virtual Instruments has become Virtana, a company focused on providing customers with the...

Adeptia's self-managed data automation: meeting compliance head-on

Adeptia introduces self-managed deployment options for Connect platform, enhancing data control and...

TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer...

Paessler AG acquires Swiss technology company ITPS AG

Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service