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CIMPOR, in collaboration with Vodafone Portugal and Ericsson, has completed a deployment of private...
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Sage introduces AI-driven updates to help mid-sized businesses improve decision-making, reduce...
TeamViewer is streamlining the remote support in the IT department of the international consumer...
Kaseya continues its momentum after the announcement of several new capabilities at its sold-out...
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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