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Kyndryl and AWS expand collaboration to enhance AI adoption

Kyndryl extends its partnership with AWS to support global AI adoption.

Datto acquires Gluh

Datto, Inc. has acquired Gluh Pty Ltd, an Australia-based company which has a real-time platform...

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...

SUSE Manager 4 makes IT transformation more cost effective and secure

SUSE Manager for Retail 4 is also available, delivering open source infrastructure management...

Cequence adds new capabilities for bot detection across digital channels

Cequence has introduced Intent Graph and Biometric Check to help identify automated threats across...

Dynatrace paves the way to the autonomous cloud with Keptn

Open source control plane simplifies IT’s journey to NoOps for cloud native environments.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service