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Extreme Networks has introduced ExtremeCloud™ IQ, said to be the industry’s first end-to-end...
Solgari and Cognizant team up to streamline procurement and deployment of customer engagement...
Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...
Virtual Instruments has become Virtana, a company focused on providing customers with the...
UK CIOs face challenges in balancing AI adoption with governance, revealing fears about data...
AI adoption faces trust and data challenges despite rising investments, with only a quarter of...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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