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UK-based MSP Babble leverages NinjaOne to unify IT operations and strengthen compliance, improving...
Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first...
Zenoo integrates Signicat's ReadID technology, aiding European businesses in tackling fraud amidst...
Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...
British organisations are increasingly adopting AI agents but face challenges in orchestration and...
Infosys and Harness have entered a strategic partnership to integrate AI into software delivery,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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