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Major expansion in UK's AI programme offers free training to equip 10 million individuals with...
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Green Gourmet partners with Emerge Digital to enhance technology infrastructure, supporting plans...
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Celonis and Fujitsu use process intelligence to support business operations, with reported cost and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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