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Informatica's new study reveals the trust paradox of AI: rapid adoption yet high risks due to lack...
Paessler AG announces a partnership with Rhebo to provide joint customers with all-round monitoring...
As UK businesses increasingly adopt AI, risky data-sharing practices arise, underscoring the need...
UK IT teams face growing alert fatigue, impacting operational resilience as teams aim to mitigate...
CIMPOR, in collaboration with Vodafone Portugal and Ericsson, has completed a deployment of private...
Leading global tire manufacturer and longtime JDA customer deploys JDA Sales & Operations Planning...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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