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Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
Ivanti, the company that unifies IT to better manage and secure the digital workplace, has...
Advantech has partnered with Qualcomm Technologies to advance edge AI with the SKY-641E3 server,...
SUSE Manager for Retail 4 is also available, delivering open source infrastructure management...
Cognizant is partnering with the UK government’s TechFirst initiative to support technology...
Alteryx expands its partnership with Google Cloud to simplify analytics workflows and support...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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