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Cognizant and ServiceNow form strategic partnership

Cognizant's industry expertise and solutions, including the AI-led Cognizant Neuro®️ suite of...

Oracle Cloud Infrastructure integrates with ServiceNow

OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...

SolarWinds makes APM more accessible

Tech pros benefit from the richness of a full-featured application performance management solution...

Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.

SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...

Opportunities to optimise ServiceNow operations

xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service