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IT teams resolving incidents up to 63 percent faster than before COVID-19 pandemic

IT in “hyper-care” mode to meet unprecedented digital demand.

ServiceNow announces a strategic collaboration agreement with AWS

ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.

Report highlights the benefits of being an observability leader

Splunk has released The State of Observability 2024 report in collaboration with Enterprise...

C-level execs struggle to measure business capacity

Precursive, UK provider of the resource management and OpsTech solution, has published research...

Komprise continues global momentum - teams up with UK distributor Spinnakar

Partnership to drive new opportunities for the UK channel, addressing the needs of enterprises to...

Over half of outages are avoidable

LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service